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COACHING7 MIN READ

Navigating a Last-Minute Coaching Call

Make a quick coaching decision under pressure.

{"problem":"An employee, Sarah, has an 80% task completion rate, but the team average is 95%. The upcoming project deadline is in 2 weeks, and if Sarah doesn't improve to at least 90%, the team risks falling short on the project goals. How should the team leader approach the coaching conversation to ensure a 10% improvement in Sarah's performance within this timeframe?","pitfall":"Novices often focus on vague issues like 'motivation' without identifying specific, actionable behaviours. This leads to unclear guidance and ineffective coaching.","steps":[{"label":"Step 1: Identify Specific Behaviours","calculation":"Sarah currently completes 80% of her tasks. Identify which tasks are consistently incomplete.","annotation":"Focus on specific tasks…

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