Navigating Conflict in Cross-Functional Teams

{"problem":"The development team requests $50,000 for new software, while the marketing team only budgeted $30,000. How can the project manager mediate this dispute without damaging team relationships?","pitfall":"Focusing solely on the budget figures without addressing team emotions can lead to resentment and a lack of collaboration. It’s vital to acknowledge the underlying feelings and motivations behind each team's stance.","steps":[{"label":"Step 1: Gather Perspectives","calculation":"Interview key stakeholders from both teams to understand their viewpoints and concerns.","annotation":"This step is crucial because it helps to surface the emotional context behind each team's budget requests. Recognising their motivations allows for a more informed mediation process."},{"label":"Step 2: Identify…

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