Resolving a Last-Minute Project Dispute
To effectively resolve a conflict under time pressure without compromising project timelines.
{"problem":"Two team members, Alice and Bob, disagree on who is responsible for delivering a key presentation in 3 days. Alice believes the responsibility lies with Bob, who insists it’s her task. Both have 8 hours left to prepare separately, and missing the deadline could cost the company £5,000 in lost client trust and potential revenue.","pitfall":"A novice might assume one person must concede without exploring a win-win solution. This can lead to resentment and further conflict, damaging team dynamics.","steps":[{"label":"Step 1: Identify the Core Issue","calculation":"Review project documentation and task assignments.\n\n- Project objective: Deliver a client presentation by Friday.\n- Task list indicates both…
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