Transforming Team Dynamics at Acme Corp

{"company":"Acme Corp","sections":[{"label":"Situation","title":"The problem","body":"Acme Corp faced a significant challenge when their employee engagement score plummeted to 54%, well below the industry average of 75%. With an impending merger, they risked a 20% turnover rate if morale didn't improve quickly."},{"label":"Decision","title":"What they did","body":"Rather than implementing top-down changes, the new manager initiated a series of structured feedback sessions where team members could voice concerns and suggest improvements. They introduced bi-weekly pulse surveys to track sentiment and made adjustments based on real-time feedback, rather than waiting for quarterly reviews."},{"label":"Outcome","title":"The result","body":"Within six months, employee engagement surged to 78%, while turnover rates dropped to just 5%. This…

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