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URGENT-CARE-MANAGEMENT5 MIN READ

5S the Exam Room for Real Speed

Apply 5S to reduce supply search time and room-turnover variation in urgent care.

5S turns urgent-care readiness into a visible system. Sort asks what should not be in this room. Set in order asks where the needed item should live so the next person can find it. Shine asks what cleaning or inspection exposes problems early. Standardize asks whether every room follows the same logic. Sustain asks how the team will keep the room from drifting back into clutter. The urgent-care version should focus on high-friction moments: wound care, respiratory treatments, urine collection, point-of-care testing, splinting, discharge printing, and room turnover. Do not start with the prettiest drawer. Start with the drawer people…

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