Recall the five parts of a complete accountability commitment.
CLEAR C Customer of the promise Who is requesting or accepting the work, and what decision or workflow will they use it for? L Lead owner Who is Accountable for the outcome or Responsible for the specific task? Do not let this remain implied. E Exact deliverable What artifact, decision, update, or result will exist when the promise is complete? A Acceptance standard What conditions of satisfaction make the deliverable good enough for the requester to use? R Review time When will the deliverable or checkpoint happen, and when should the promise be renegotiated if risk appears?
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