Coach Without Rescuing
Use GROW questions to coach a manager away from rescuing staff work.
The rescue loop Elena is proud of keeping files moving, but the pattern is clear: when review gets messy, she takes the work back instead of coaching the senior through it. The file gets saved, but the learning system gets weaker. GROW lens Goal -> Reality -> Options -> Will GROW replaces rescue reflex with a structured coaching path that still protects standards. Rescue I will fix it. The staff member leaves with ownership, not just relief. Ask enough to transfer judgment, then direct enough to protect quality. G Goal R Reality W Will Define the outcome Elena says, 'It…
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