Facilitate an After Action Review that compares intent, reality, causes, and next actions without blame.
Launch review A delayed release review is sliding into blame. The facilitator needs to protect learning before positions harden. AAR sequence Intent -> Reality -> Causes -> Sustain/Improve Compare facts before interpreting motives. A team leaves with learning actions, not blame residue. Start Two leaders are arguing about who caused the delay. What do you do first? Reality The intended date is clear. People now disagree about what actually happened. What keeps the review factual? Now you try A customer workshop missed its objective: only 3 of 12 customers completed the prototype task. Which AAR question should come next after…
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