ACTIVITY-BASED-COSTING5 MIN READ
Agree on the Activity Dictionary
Use SIPOC and ABC language to align finance and operations on activity definitions.
Marco MO Operations lead 01 Defuse 02 Boundary 03 Driver The naming fight 20 sec Activity dictionary Marco says, "Customer maintenance sounds like finance made up a bucket for everything we do." If the activity names feel fake, the model will not be trusted. 5 pools need operator agreement $620K support cost to classify
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