Coach Through the Right Change Barrier
Respond to a teammate by identifying and coaching the active ADKAR barrier.
Mei, senior analyst Mei supports dashboard self-serve in principle but worries leaders will misread data without analyst narration. Use ADKAR as a listening map. Coach the active barrier instead of defaulting to rationale or pressure. Mei says, "I understand the strategy, but I do not trust what leaders will do with the numbers alone." Mei asks, "How do we stop leaders from drawing the wrong conclusion?" Mei says, "I can try that, but I do not want to be blamed for every bad interpretation." Name the transition before you sell the change. Defend Discover Direct
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