Commit to a Transition Map Conversation
Prepare and hold a transition-map conversation for a current change.
Prepare and hold one transition-map conversation for a current change. Use this when people intellectually understand the change but are still anchored to old routines, old status, or unclear temporary rules. My transition map: The part that is ending is [old routine, status, cue, or decision path]. The neutral-zone rule for the next [time box] is [temporary operating rule]. The first new-beginning signal we will look for is [observable behavior or result]. In the conversation, I will acknowledge the loss without debating it, explain the temporary rule, and ask what signal would help people trust the new way. We will…
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