Use the Bridges Transition Model to distinguish external change from internal transition.
The project can be live while the transition is still unfinished. Endings Every change asks people to give something up. It may be a workflow, a status signal, a familiar expert identity, or a local workaround that made them feel safe. Adaptive leaders name the ending respectfully so people do not have to smuggle the loss into passive resistance. Neutral zone The neutral zone is the awkward middle where the old pattern is unreliable and the new pattern is not yet trusted. This is where leaders should shorten feedback loops, create temporary routines, and protect learning time. Treating the neutral…
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