Technical, Adaptive, or Mixed?
Categorize issues as technical, adaptive, or mixed to choose the right leadership response.
Sort each leadership issue by the type of work it requires. Technical Adaptive Mixed The weekly churn report pulls the wrong date field after a schema change. Two regions interpret the same handoff rule differently because each protects a different customer promise. Exception approvals need a policy update and a new habit of discussing tradeoffs before escalation. The mobile app crashes on a known operating-system version. Retrospectives are quiet because people believe bad news will be used against them. Managers have a new dashboard but need practice using it as a coaching prompt instead of a scorecard.
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in