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ADMINISTRATIVE-ASSISTANT5 MIN READ

Write the Email That Gets a Decision

Rewrite an administrative email using bottom line up front structure.

An approval email includes useful facts but hides the actual decision until the end. BLUF: put the bottom line, action, and time cue up front. Opening with chronology forces the executive to hunt for the decision and increases the chance of a vague reply. Before I checked the three catering vendors from last quarter and one of them is unavailable. There are also dietary requests from two board members. We might need to move quickly because the room setup is earlier than expected. Do you think Feast & Co. is okay? After Please approve Feast & Co. by 3 p.m.…

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