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ADMINISTRATIVE-ASSISTANT4 MIN READ

Turn Follow-Up Into a Trackable Commitment

Use SMART criteria to write follow-up commitments that can be checked.

SMART What does SMART add to an admin follow-up? It turns intent into a checkable commitment. Which follow-up can you actually check? A checkable line names the person, output, and time cue. When someone says, 'Just remind me later.' Just remind me later. A leader gives a vague follow-up request while walking into a meeting. Your line Absolutely. What result should I remind you about, and by what time would it be useful? Writing only 'remind later' creates another open loop. It politely converts a memory request into a SMART commitment. The fastest SMART upgrade for 'check with Legal' Add…

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