Run a Small Admin Process Fix With PDCA
Use PDCA to improve a recurring admin process without overhauling everything.
Every Monday, the leadership action tracker is missing owners for at least five items. The admin team complains, but the same gap returns after each meeting. PDCA cycle: Plan, Do, Check, Act The common trap is doing the visible task while leaving the system condition unchanged, so the same admin problem returns next week. Frame Name the output and the business reason. This prevents a generic support task from swallowing the real decision. Build Create the smallest artifact that makes owner, date, and next action visible. The artifact should reduce follow-up, not decorate the process. Check Compare the artifact against…
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