Start With the Tool Boundary
Define an agent tool boundary by naming the job, allowed action, source of truth, and stop rule.
The move: define the boundary before you wire the API. An agent tool should be narrow enough that a reviewer can explain what it does in one sentence. That sentence must include the work it owns, the external source it may touch, the action it may take, and where autonomy ends. Job Name the business job, not the implementation surface. Prepare a renewal brief is clearer than use Salesforce. Source of truth Say where facts come from. CRM notes, ticket history, calendar events, and policy docs have different freshness and reliability. Allowed action Separate read, draft, write, and send. A…
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