Commit to one concrete discovery action that validates an AI use case before solution selection.
Validate an AI use case through one user discovery interview before choosing the tool or autonomy level. AI use-case discovery for a real workflow bottleneck I will interview [role] about [workflow moment]. I will ask: What triggers this work? What takes longest? What do you check before trusting the result? What happens when it goes wrong? I will capture job, friction, baseline, data used, and review need. In two days, review whether the interview happened and whether the use case changed. Before proposing an AI pilot for support escalation briefs, interview a tier-two lead while they prepare one real escalation.…
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