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AI-AGENT-ORCHESTRATION5 MIN READ

Recover a Failing Agent Run With Incident Command

Apply incident-command discipline to contain and recover a failing agent workflow.

The incident A help-center agent changed refund language across live drafts. The first minutes decide whether the team contains the issue or widens it. ICS-lite Command -> Contain -> Facts -> Recovery Borrow the incident discipline, not the whole emergency apparatus. One lead, one action log, bounded response. Debate Keep investigating while writes continue. The workflow returns safer than it started. Containment comes before diagnosis when the run is still changing the system. 01 Command 02 Contain 03 Facts 04 Try

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