Decision Walk: Investigate a Hallucination Complaint
Choose a disciplined investigation path for a reported hallucination instead of jumping straight to prompt fixes.
Incident start A single vivid hallucination arrives from a high-stakes finance workflow. The room wants a fix immediately, but your first moves determine whether the cause stays visible. The principle Preserve, narrow, isolate Good incident analysis preserves the original trace, narrows the issue boundary, and isolates the failing layer before applying changes. Shortcut Patch the prompt because it is the fastest visible lever. Fast fixes become more useful when they follow diagnosis instead of replacing it. A change that destroys the original signal can make the team feel active while making the root cause harder to find. Preserve Step 1…
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