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AI-FOR-TRANSPORTATION5 MIN READ

Dialogue: Keep Dispatch Judgment in the Loop

Use RACI language to clarify who owns AI-assisted dispatch decisions.

Dana DA Senior dispatcher 1 Respect 2 Clarify 3 Close Role friction 20 sec The tension A routing model recommends cheaper carriers, but dispatch knows the lane has dock-cutoff risk. The conversation can become model versus human unless decision rights are made explicit. 80% model confidence threshold dock cutoff can break the route The frame

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