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AI-INCIDENT-RESPONSE6 MIN READ

Run A Fast Agent FMEA

Apply a lightweight FMEA to prioritize AI agent containment controls.

Agent scope: customer-success renewal helper. Functions: read account notes, draft renewal offers, update CRM next step, and email customers. Launch constraint: first control must be chosen today. Use FMEA to prioritize failure modes by consequence, likelihood, and detectability, then place controls where failure would hurt most. The novice trap is to rate the agent by the model task label, such as 'drafting,' instead of the downstream effect of the tool permission, such as sending a wrong offer to a customer. List functions Functions: read notes, draft offer, update CRM, email customer. FMEA starts from functions because failure modes are losses…

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