Set AI Incident Severity Without Drama

The incident A clinical scheduling assistant appears to downgrade urgent cases to routine. Nineteen patients are in the suspected set, two appointments were delayed by 48 hours, and scope is not yet known. The severity decision controls escalation, patient review, and compliance involvement. Decision walk Impact, confidence, reversibility, obligation AI severity should be based on consequence and reliance, not just the number of records affected. Set severity to mobilize the response the plausible consequence deserves, then downgrade when evidence supports it. 01 Impact 02 Reversibility 03 Fresh application Step 1 A manager argues this is medium severity because only 19…

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