Separate data, tools, and workflows
Classify connected assistant capabilities as data, tool, or workflow access.
Hook A teammate asks for a connector, but the request is really three requests hiding in one sentence. Teach When connecting AI to tools, separate the request into three lanes. Data access means the assistant can retrieve context such as files, records, tickets, docs, or calendar entries. Tool access means the assistant can call a capability such as search, calculate, create a ticket, update a field, or send a message. Workflow access means the connector packages a repeatable path: gather the right records, run the right checks, and produce the right output. The distinction matters because each lane carries different…
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