AI-USE-CASE-DISCOVERY5 MIN READ
Choose the Intervention, Not the Shiniest AI
Select an appropriate intervention type for an AI opportunity based on evidence, variability, and risk.
A vendor-operations team receives 12,000 emails a month. The top category is 'change my payment address.' The policy is clear, the required fields are structured, and a wrong change could create fraud risk if no approval is required.
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