Spot the Refund Risk
Identify when an AI-assisted workflow needs an approval interrupt before a side-effecting tool action.
Same-day refunds are useful until the workflow skips the review gate. Where is the control failure? Auto-refund control beside high-value cases Correct. A high-value refund is a side-effecting action, so the workflow should interrupt for approval when confidence, value, or policy risk crosses the threshold. AI summary preview panel The summary is not the problem by itself. Read-only AI analysis is useful when it feeds a controlled decision. Order status filter A deterministic filter usually reduces risk by narrowing what the workflow touches. The risky part is the uncontrolled money movement. Escalation queue drawer The queue is a control surface,…
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