Sort the Failure Signals Before You Fix the Workflow
Diagnose whether a workflow failure comes from bad chaining, bad oversight, or bad loop design.
Primary chain-design symptom Primary oversight symptom Primary loop-control symptom One AI output both classifies a case and updates three downstream systems. A refund is issued automatically even though the case crossed a policy threshold. The agent keeps retrying without new information and still cannot resolve the claim. The workflow regularly fails because required fields disappear somewhere inside one giant prompt. Managers approve every AI draft even though they cannot explain what decision they are making. Extra iterations mostly make the memo longer, not better supported. Debugging is impossible because no intermediate payload shows where the failure began. The automation sends…
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