AIRLINE-OPERATIONS-MANAGEMENT5 MIN READ
Brief a Diversion with SBAR
Use SBAR to brief a diversion so the receiving team can decide fuel, ground handling, and passenger recovery actions.
Rhea R OCC duty controller S Situation A Assessment Recommendation Diversion call 30 sec Scene A widebody is diverting with a stable medical event and uncertain ground resources. The first briefing either creates coordinated action or a dozen side conversations. 312 passengers 23:10 ETA 20 min
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