Build Shared Awareness in the OCC
Use CRM behaviors to create one shared operating picture in an airline operations control center.
An OCC can have all the data and still not have one picture. CRM prevents that split by making communication and task allocation explicit. The goal is not more talking; the goal is fewer hidden assumptions. Shared picture A shared operating picture answers: what is happening, what could change next, and what decision must be made by when? Without that picture, teams debate solutions before agreeing on the state of the system. Cross-checks CRM relies on monitoring and cross-checking because high tempo creates blind spots. In airline operations, a cross-check may be a crew legality readback, a maintenance release confidence…
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