Commit To A Ten-Minute EMS Micro-Review
Commit to running a short structured review after an EMS operational friction point.
Run a 10-minute 4Ls micro-review after an ambulance operations friction point. Near miss, delay, equipment gap, unclear handoff, dispatch confusion, command friction, or interagency tension that does not require a formal investigation first. I will open with: "This is a 10-minute learning review, not a blame session. We will capture one thing we liked, one thing we learned, one thing we lacked, and one thing we long for next time. We will leave with one owner and one next step." I will document the owner, action, and follow-up time before the crew leaves. A repeated hospital offload delay where EMS…
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