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AMBULANCE-EMS-MANAGEMENT4 MIN READ

Safety Voice Pocket Deck

Recall CUS and assertive language for escalating EMS safety concerns.

Escalation ladder CUS What does CUS stand for? Dismissal "Relax, I have done this a hundred times." A teammate brushes off your first concern about a possible dose error. Your line I respect your experience. I am uncomfortable giving this until we verify the dose together right now. Backing down because the other person has more tenure. It respects experience while escalating the safety requirement. Vague vs clear Which phrase is more likely to stop unsafe action? The stronger phrase names the risk and the verification action. Conflict script DESC What script helps when safety concern becomes conflict?

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