ANALYTICS-TRANSLATOR5 MIN READ
Align Product and Finance on One KPI
Use RACI language to align stakeholders around a contested KPI definition.
Jordan J Chief of Staff 1 Accountable 2 Consulted 3 Locked Metric conflict 20 sec Board deck deadline Product and Finance each want their activation definition in the board deck, and the CEO wants one KPI by 4 p.m. The wrong conversation is which definition sounds better. The right conversation is who owns the decision and what use the KPI serves. board KPI needed valid definitions for different jobs The role map 1 min
Read the full lesson
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in