Remediate The Control, Not Just The Incident

Three reseller invoices labeled 'special handling' bypassed compliance because each sat below the $10,000 review threshold. Incident -> root cause -> pattern search -> tested control The common trap is to discipline one requester and send a reminder. That may be necessary, but it does not fix the threshold, vague-service, and aggregation weakness. State the failure Vague reseller service descriptions were approved below the compliance threshold. A clear failure statement avoids jumping too quickly to blame or solution. Find root cause The workflow reviewed invoice amount only, not vendor risk, repeated descriptions, public-sector customer, or split timing. Amount-only controls are…

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