Approve the Exception, Not the Automation
Choose a human review pattern that prevents exception approvals from silently expanding automation authority.
A high-value expense exception is creating pressure to widen the bot's approval rules. What should operations do? Approve or reject this claim through a one-time human review, log the reason, and monitor whether similar exceptions are rising. Correct. It preserves human override while keeping the bypass narrow, visible, and reviewable. Whitelist the entire leadership group because senior employees are unlikely to submit risky expenses. This expands blast radius and replaces evidence with status. FMEA asks what could happen if the exception path fails, not who requested it. Disable the expense bot for one week so the team can avoid conflict…
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