Quick Reference: Fee Objection Battlecards

Included? Surely that is included in concept design. Use when the request adds a new audience, option, workshop, or decision output. Your line The request supports the concept decision, but it adds a new workstream that was not in the agreed scope. We can add it, swap something out, or defer it to the next stage. Do not answer with only "it is not in the contract"; that protects paper but weakens trust. It validates value and converts the objection into a decision. Too expensive That fee feels high for a short workshop. Use when the client sees the meeting…

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