ART-GALLERY-MANAGEMENT5 MIN READ
Give Feedback After a Label Error
Use Situation-Behavior-Impact feedback to address a gallery label error with a staff member.
Leo L Gallery Assistant S Situation B Behavior I Impact The feedback 20 sec Label error The wrong medium appeared on a wall label during a VIP preview. The artist caught it. The assistant says he used the checklist. The manager needs accuracy, learning, and a staff member who can still think clearly. 1 label wrong medium VIP preview context
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