Ask Before You Advise
Classify senior-manager coaching prompts into the GROW sequence before offering advice.
What outcome do you need from this conversation by Friday? Goal What have you observed directly, and what are you inferring? Reality What options have you considered besides escalating it to me? Options What will you do first, by when, and what could block you? Will What would success look like for the two department heads? Which constraints are real, and which are assumptions? Which move best builds their ability to solve the next trade-off? How will you follow through if the first meeting gets tense? sort buckets GROW sequence coaching trap callout
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