Use GROW questions to coach a repeated closeout issue into a specific owned action.
Lina L Senior server G Goal R/O Reality + Options W Will Repeated closeout miss Two open tabs delayed cash-up by 18 minutes. Lina knows the rule but the habit is not holding. A reminder repeats the standard; GROW builds the route to meet it. GROW Coaching model Goal, Reality, Options, Will GROW keeps the standard clear while making the person think through the barrier and commitment. Reminder Do not forget closeout.
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