AUTOMATION-RPA5 MIN READ
Assign Bot Ownership with RACI
Use RACI language to resolve unclear RPA ownership.
Automation lead The bot is almost ready, but support ownership is still fuzzy. Who is accountable after go-live? Operations manager Fine, Operations can be accountable, but I need IT to approve every rule change so we stay safe. Compliance partner I do not need to approve every release, but I need evidence that exceptions were reviewed.
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