AUTOMATION-RPA5 MIN READ
Bottleneck First, Bot Second
Use the Theory of Constraints to avoid automating non-bottleneck work.
Principle The best bot is often upstream of the bottleneck, protecting scarce capacity. Visual modules Before-after: local automation request -> system-aware RPA choice. Common trap: optimizing the visible manual step while ignoring value, metric quality, or bottleneck flow. Score chips: baseline, target, owner.
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