AUTOMATION-RPA5 MIN READ
SMART Metrics for RPA Value
Write RPA success metrics that are specific, measurable, achievable, relevant, and time-bound.
Principle A vague benefit cannot steer a bot after launch. Visual modules Before-after: local automation request -> system-aware RPA choice. Common trap: optimizing the visible manual step while ignoring value, metric quality, or bottleneck flow. Score chips: baseline, target, owner.
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