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LEADING-CHANGE5 MIN READ

Awareness Before Buy-In

Diagnose whether a change message is building ADKAR Awareness or prematurely demanding Desire.

Do not sell the answer before people see the problem. A change leader may have lived with the data for months. The team hears it for the first time in a fifteen-minute meeting. That time gap creates false impatience: leaders ask for commitment while employees are still forming Awareness. Awareness is local The enterprise reason may be margin, compliance, or customer retention. The local reason may be rework, unclear ownership, or late-night escalations. A guiding coalition translates the enterprise reason into the local pain people recognize. Desire cannot be commanded ADKAR’s Desire is a choice to participate. It grows when…

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