Commit to Safer Allergen Handoffs

Create a reliable handoff trigger for allergy requests before drink production starts. mobile ticket notes, register conversations, handoff questions, and custom milk or syrup requests involving allergy language When I see or hear __ allergy cue, I will pause production, repeat the allergen, notify __, and follow __ process before making the drink. In 2 days, check whether you practiced the trigger and whether the escalation step is clear. When a mobile ticket includes 'nut allergy,' 'dairy allergy,' 'celiac,' or 'severe allergy' before the cup is started At register when a guest asks whether a non-dairy drink can be made…

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