BARISTA-SKILLS5 MIN READ
Talk Through an Allergy Request
Use transparent language for allergen requests without overpromising.
Guest G Parent ordering for a child 1 Acknowledge 2 Disclose 3 Confirm Guest safety 20 sec The moment The guest asks about a severe nut allergy while the line is moving and the blender station is active. A vague reassurance can sound kind while hiding the actual process risk. shared blender severe allergy stated safe alternatives
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