Rush Communication Cards

Closed loop What are the three moves in a closed-loop handoff? Sender and receiver both speak. Call it, repeat it back, confirm it. The loop proves the message was heard before action starts. Modifier risk I wrote oat on the cup, so I do not need to say it. The bar is loud and drinks are being batched. Your line For milk modifiers, write it and call it. I need to hear 'oat' back before I steam. The trap is relying on one visual cue when the station is moving fast. Critical details need redundant cues during noisy work. Queue…

Sign up free — one personalized lesson every day, matched to your role and goals.

Already have an account? Sign in