BODY-LANGUAGE5 MIN READ
Listen So They Keep Talking
Choose body-language responses that keep a workplace dialogue safe and productive.
Jordan J Colleague 01 Open 02 Probe 03 Commit Jordan says, “I am probably overreacting,” then looks down and twists his badge. Your next line and posture determine whether he shares the actual blocker or retreats into politeness. Your nonverbal choices shape whether candor feels safe. 2 sec pause before probe 3 ft+ comfortable space Kinesics (Ray Birdwhistell) Use visible attention, space, and pace to help the conversation continue. More truth with less heat.
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