After a Bad 1:1
Choose a repair plan after an interpersonal setback that balances ownership with specific follow-up.
MANAGER RECOVERY Rae realizes she responded to a direct report's overwhelm with fixes instead of listening. The relationship still matters, and the employee has already named the impact. What should Rae do next? Send a concise repair: name the missed listening need, own the behavior, and ask for a follow-up conversation structured around understanding first. Strong. It owns impact without self-blame and creates a specific changed condition for the next conversation. Wait until the next scheduled 1:1 so the direct report has time to cool down. Weaker. Delay can make the setback feel permanent and may read as avoidance. Send…
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in