Design a three-rung question ladder for a hard conversation.
Jules needs to address vague peer updates without turning the conversation into vague feedback. Design three rungs: open the person's intent, probe the observable gap, close on one experiment. Starting with You need to be clearer sounds direct, but it gives the peer no evidence, no shared standard, and no next behavior. Rung 1: intent Ask, What do you want the team to be able to decide after your update? This opens with purpose. It respects the peer and reveals the standard the update should serve. Rung 2: evidence Ask, Where did yesterday's update leave people uncertain? This probes a…
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