Turn GPT Starters Into Workflow Rails
Choose conversation starters that guide users into a repeatable assistant workflow instead of vague chat.
The GPT is ready, but the first prompt users see will shape the first answer. Which conversation starter best turns the returns-policy GPT into a reliable support workflow? Match this customer email to the right returns policy, cite the policy section, and draft a reply. Correct. It gives the user a concrete input, tells the GPT to use the knowledge source, and asks for a specific work product. Ask me anything about returns. Too broad. It makes the user invent the workflow and gives the assistant no source-use or output expectation. Be friendly, concise, and helpful. That is a behavior…
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