BUILDING-CUSTOM-ASSISTANTS5 MIN READ
The Handbook Is Uploaded but the Assistant Still Misses It
Diagnose retrieval failure by prioritizing file and instruction changes over cosmetic prompt edits.
A support assistant has the correct handbook somewhere in its uploaded files, but answers often pull from older decks and mixed-topic documents. You need the first edit with the highest odds of improving grounded answers.
Read the full lesson
Sign up free — one personalized lesson every day, matched to your role and goals.
Already have an account? Sign in